Promise

We promise to be transparent in all our dealings. We want you to know what we are up to and why. We intend to earn your trust.

We promise to be diligent in our product research, looking for the safest, most effective items available in each category. The small print is important; that’s why you’ll find magnifying glasses around our store and descriptions and icons on-line highlighting key product characteristics.

We promise to be mindful of the back story of every item we offer for sale: where it is made, what it is made of, how it is manufactured, how it is shipped, its longevity and how it can be disposed of. We want to have a positive effect on your life while at the same time treading lightly on the earth.

We promise to be as knowledgeable as possible in product use, application and maintenance. Many of our offerings will slip seamlessly into your life while others require somewhat of a new understanding.

We promise to keep top-of-mind the environmental cost of shipping and packaging, always trying to minimize both.

We promise to support our local economies. While we carry fabulous items from all over the world, we are hoping an increasing number will originate from suppliers ever closer to home.

We promise to learn from our mistakes. We rely on your feedback and your suggestions. We don’t have all the answers and our journey of discovery is ongoing.